Shipping/ Returns

Returns Made Easy


Please note that a 10% restocking fee will be applied to all returns unless the return is due to an error on our part, such as receiving an incorrect or faulty item. Items eligible for return must be new/unworn and initiated within 30 days of purchase.

To initiate a return, please use the 'Start Your Return' button below. All returns should be shipped back to our primary location at Deadbeat Customs, 792R Main St, Tewksbury, MA 01876. Please refrain from shipping returns directly to the manufacturer.

Buyer Pays Return Shipping All return shipping costs are the responsibility of you the buyer.

Please ensure that returned items are packaged securely, as we cannot accept items damaged due to improper packaging. Refunds will be processed through the original payment method.

Exceptions and Conditions

  • We cannot accept returns on used or opened items. Items showing signs of use or installation may either be sent back at the buyer's expense or incur a 50% restocking fee, at Deadbeat Customs' discretion.
  • Made-to-Order items, such as Bung King Crash Bars & Risers and Motogadget items, are non-returnable unless found to be defective from manufacturing.

Thank you for your understanding and cooperation with our return policy.



Exchanges are valid for purchased product of different size only!

So you bought an item that didn't fit and you need a different size..not a problem we have you covered!

Please click the above 'Start Yor Return Here' button to begin the Exchange process. Inside of the Returns form please state the size you need inside the Notes section. Also include this information in the package when returning the item back to us.

We will not exchange one item for another item. If you need to make a change from one item to another you will need to open a return for a refund and then place a new order for the correct item that you need.

Domestic USA Shipping

We offer FREE Shipping within the continental U.S on all orders over $100 (excludes Alaska & Hawaii), This includes every item whether it's a couple t-shirt's or a frame and a stack of tires, it's FREE over $100.00. Free shipping is subject to USPS First Class, Parcel, Priority, or UPS Ground and is based off of item weight and location of you the customer. Free Shipping is typically sent the cheapest way possible, if you would like your item shipped a certain way or by a certain company please select and pay for that method.

All of our items ship by USPS, Fed Ex or UPS. All of our shipping rates are based off of item weight and package dimensions.

In some cases we will split your order into separate packages, especially if you order a bunch of items from us. We ship from warehouses all around the US so if an item is located in California and so are you, chances are that one item will get sent straight to you from California, and the other parts will ship from separate locations...this is just an example, if this happens you will be notified by email, along with the additional tracking numbers.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Canadian Shipping

We offer FREE Canadian Shipping on all orders over $500 (excludes oversized items). Free Canadian Shipping is subject to the shipping method of our choosing. Any item that is oversized (exhaust, crash bars, some handlebars) will not be included in our Free Shipping deal. Free Shipping to Canada does not include customs duties and fees.

International Shipping

We ship worldwide. All of our international shipments either ship USPS First Class, USPS Priority, Fed Ex or DHL Wordwide depending on item weight or shipping method you chose.

Please be aware that any import duties, taxes, or fees that may apply upon delivery are entirely the recipient's responsibility. We maintain our commitment to transparency and will not mark international shipments as a "gift" or modify the prices.

All international shipments may require 1-5 business days for processing. This is due to the fact that all international items need to be dispatched from our main location. We appreciate your understanding and patience.

International Shipping Methods:

DHL Worldwide: DHL is the fastest, most secure shipping option with the ability to track shipping from point to point. We recommend DHL as the best shipping option for higher valued items.

Fed Ex International Economy: Ship packages economically to Canada, Mexico and Puerto Rico typically in 2 to 3 business days and to more than 215 countries and territories in 2 to 5 business days. You can import from more than 90 countries and territories, too. Delivery Times and Coverage.

Fed Ex International First: FedEx International First® is a premium, time-definite, customs-cleared, door-to-door express service with an early morning delivery commitment for shipments up to 68kg per package (shipment weight almost unlimited).

Fed Ex International Ground: FedEx International Ground provides an affordable, door-to-door shipping solution from the US to Canada, making it an excellent choice for your cross-border shipping needs. Kindly be aware that any import duties and fees incurred during the shipping process will be solely borne by you, the purchaser.

Fed Ex International Priority: FedEx International Priority is a premium, express shipping service provided by FedEx. This service offers time-definite delivery to more than 220 countries and territories, typically within 1 to 3 business days.

USPS First Class International: This is the cheapest shipping method when sending an international package, that also means it is the slowest. First Class can take anywhere from 2 to 6 weeks, sometimes even longer depending on the destination.

USPS Priority International: These shipments typically take a minimum of 14 business days, we have seen them take much longer depending on your countries customs and shipping carriers. This shipping method is better than First Class but this does not include point to point tracking. Once these shipments leave the US they are not scanned anymore and won't be track-able until they clear customs in your country.