Shipping/ Returns

Returns Made Easy

Please note that a 10% restocking fee will be applied to all returns unless the return is due to an error on our part, such as receiving an incorrect or faulty item. Items eligible for return must be new/unworn and initiated within 30 days of purchase.

To initiate a return, please use the 'Start Your Return' button below. All returns should be shipped back to our primary location at Deadbeat Customs, 792R Main St, Tewksbury, MA 01876. Please refrain from shipping returns directly to the manufacturer.

Buyer Pays Return Shipping All return shipping costs are the responsibility of you the buyer.

Please ensure that returned items are packaged securely, as we cannot accept items damaged due to improper packaging. Refunds will be processed through the original payment method.

Exceptions and Conditions

  • We cannot accept returns on used or opened items. Items showing signs of use or installation may either be sent back at the buyer's expense or incur a 50% restocking fee, at Deadbeat Customs' discretion.
  • Made-to-Order items, such as Bung King Crash Bars & Risers, are non-returnable unless found to be defective from manufacturing.
  • Motogadget items are non-returnable once opened.

Thank you for your understanding and cooperation with our return policy.


Exchanges are valid for purchased product of different size only!

So you bought an item that didn't fit and you need a different size..not a problem we have you covered!

Please click the above 'Start Yor Return Here' button to begin the Exchange process. Inside of the Returns form please state the size you need inside the Notes section. Also include this information in the package when returning the item back to us.

We will not exchange one item for another item. If you need to make a change from one item to another you will need to open a return for a refund and then place a new order for the correct item that you need.

Domestic USA Shipping

We offer FREE Shipping within the continental U.S on all orders over $100 (excludes Alaska & Hawaii), This includes every item whether it's a couple t-shirt's or a frame and a stack of tires, it's FREE over $100.00. Free shipping is subject to USPS First Class, Parcel, Priority, or UPS Ground and is based off of item weight and location of you the customer. Free Shipping is typically sent the cheapest way possible, if you would like your item shipped a certain way or by a certain company please select and pay for that method.

All of our items ship by USPS, Fed Ex or UPS. All of our shipping rates are based off of item weight and package dimensions.

In some cases we will split your order into separate packages, especially if you order a bunch of items from us. We ship from warehouses all around the US so if an item is located in California and so are you, chances are that one item will get sent straight to you from California, and the other parts will ship from separate locations...this is just an example, if this happens you will be notified by email, along with the additional tracking numbers.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Canadian Shipping

We offer FREE Canadian Shipping on all orders over $500 (excludes oversized items). Free Canadian Shipping is subject to the shipping method of our choosing. Any item that is oversized (exhaust, crash bars, some handlebars) will not be included in our Free Shipping deal. Free Shipping to Canada does not include customs duties and fees.

International Shipping

We ship worldwide. All of our international shipments either ship USPS First Class, USPS Priority, UPS, Fed Ex or DHL Wordwide depending on item weight or shipping method you chose.

Please be aware that any import duties, taxes, or fees that may apply upon delivery are entirely the recipient's responsibility. We maintain our commitment to transparency and will not mark international shipments as a "gift" or modify the prices.

All international shipments may require 1-5 business days for processing. This is due to the fact that all international items need to be dispatched from our main location. We appreciate your understanding and patience.

International Shipping Methods:

USPS First-Class International: USPS First-Class International is an economical shipping option provided by the United States Postal Service for sending letters, postcards, and small packages (up to 4 pounds) from the United States to over 190 countries. It is the most cost-effective choice for lightweight international mail and packages, offering delivery times that vary by destination. This service does not include detailed tracking or insurance, making it best suited for non-urgent, low-value items. First-Class International is ideal for individuals and businesses seeking a budget-friendly solution for small-scale international shipping.

USPS Priority International: USPS Priority Mail International is a reliable and affordable international shipping service offered by the United States Postal Service. It provides a cost-effective solution for sending packages from the United States to over 190 countries worldwide. Delivery typically takes 6-10 business days, depending on the destination. The service includes tracking and a limited insurance cover. Priority Mail International is ideal for individuals and businesses looking for a balance between speed and cost when shipping items internationally.

DHL Worldwide: DHL is the fastest, most secure shipping option with the ability to track shipping from point to point. We recommend DHL as the best shipping option for higher valued items.

UPS Standard: Economical shipping option for sending packages from the United States to Canada, offering scheduled, day-definite delivery. It is a suitable choice for less urgent shipments, providing customs handling, reliable tracking, and broad coverage across Canada. While it is not as fast as express services, UPS® Standard offers a balance of efficiency and cost-effectiveness, making it ideal for businesses and individuals who require reliable delivery without the need for express speed.

UPS Worldwide Expedited®: A swift, reliable international shipping service provided by UPS®. It's designed for time-sensitive shipments from the United States to destinations around the globe, offering faster delivery than standard options. This service includes customs handling and detailed tracking, ensuring shipments are delivered within a specified time frame, usually within two to five business days (plus Deadbeat handling time). Ideal for businesses and individuals who need a faster, yet cost-effective international shipping solution, UPS Worldwide Expedited® bridges the gap between express and standard services.

UPS Worldwide Saver®: Fast and efficient international shipping service from UPS®, ideal for urgent shipments. It offers end-of-day delivery to destinations worldwide, usually within 1-3 business days, depending on the location (plus Deadbeat handling time). This service includes customs clearance and detailed tracking, providing a reliable and speedy solution for global delivery needs. UPS Worldwide Saver® is perfect for those who need expedited shipping with the convenience of end-of-day delivery, combining speed with cost-effectiveness for international shipments.


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