Customer Service
Email Support:
Submitting a support ticket is the fastest way to conatct us. Please incldude as much information as possible below:
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Phone Support:
U.S. Customers:
Phone Support: +1 (978) 710-4913
Available Mon–Fri, 10AM–5PM EST
International Customers:
Please email a support ticket.
During riding season, call volumes are high and phone wait times may be longer than usual. If you can’t get through by phone, please email a support ticket — it's the quickest way to get a response.